Dispute resolution through mediation & strategies to move beyond conflict

logo text

Call Us:
07940 853 515
info@lucent-talking.com

Tuesday, 3 February 2015

Choosing a Mediator

Look for these essential qualities in a Mediator:

Experience:  Look for a Mediator who has taken the lead, rather than be a co-mediator or been an observer.  Ideally a Mediator will have mediated a wide range of disputes & therefore is confident to facilitate many different types of discussion.  Training to be a Mediator involves a great deal of role play facilitating discussions and honing their skills by observing more experienced mediators.

Empathetic Listening:  Trust in a Mediator is essential. This comes through their experience in hearing all your concerns & protecting themselves from subjectivity within a toolkit of advanced communication techniques. Good Mediators listen very carefully without setting their own agenda.  They understand & reflect points made without you knowing how the Mediator feels about your comments. A good Mediator will be flexible in their approach to each mediation & responds to the nuances of verbal & non-verbal responses enabling a discussion to progress towards resolution.

Creating a calm environment:  Experienced Mediators know when to allow a free flow of exchanges, when to intervene, when to focus on process & when to focus on substance.  When emotions run high, a good Mediator remains unflappable.

Positive Encouragement:  A Mediator provides the means & the pace to encourage parties to progress positively through the issues of contention.

Subject Knowledge:   Understanding the areas of concern & ensuring these are discussed fully is critical to a good Mediator’s facilitation of a dispute.  You can receive legal advice from your solicitor.  Mediators do not advise parties & therefore do not need to be experts in the subject in dispute.  Remember whilst you may need or want legal advice, other factors go beyond fitting legal points, so do not let other important elements such as interests, common goals, interdependence, power, impact on other parties, etc.,  get lost.  A good Mediator will not miss these other elements.

Enquiries:  Tap into Gillian Hall’s vast mediation experience.  She will answer any questions you may have about mediation – she has been involved in commercial mediation since 1999. Gillian cannot advise or comment on a particular dispute.
07940 853 515
www.lucent-talking.com


Communication with Lucent Talking is confidential. 

5 comments:

  1. Compare the different rates charged by the different lawyers and if you find one whose rates are within your budgetary needs, you can settle on him. child custody solicitors near me

    ReplyDelete
  2. The society is also charged with coming up with policies as well as education and training programs that assist the lawyers to grow in their professions. The Society also promotes equality and diversity through a framework that offers practical guide to law firms on how to improve their practice as well as broaden their legal skills. legal consultant dubai

    ReplyDelete
  3. Thank you for sharing this article here.I admire this article for the well-researched content and excellent wording. I got so involved in this material that I couldn’t stop reading.
    Best Merchant Cash Advance
    Business Cash Advance

    ReplyDelete
  4. Great job for publishing such a nice article. Your article isn’t only useful but it is additionally really informative about Metairie Divorce Lawyer. Thank you because you have been willing to share information with us.

    ReplyDelete
  5. a blog that is written really effectively. I will get something from using it, as will everyone else. Keep up the fantastic work. I will undoubtedly read more posts about Collection Lawsuit Defense mn Thank you for the enlightening blog post.

    ReplyDelete